Parimatch Privacy Policy

This Privacy Policy outlines how Parimatch collects, processes, stores, discloses, and destroys personal data provided by users of the platform. The document applies to all individuals who access or use the services available on the website. All data handling activities are carried out on the basis of informed user consent, in accordance with applicable legal requirements. Users are encouraged to read this document carefully to understand how their personal information is managed and protected.

Privacy and Data Protection

Parimatch collects personal data that users provide during registration, account use, and interaction with the platform’s services. This information is gathered for the purpose of delivering a secure, functional, and compliant online experience.

Categories of Personal Data Collected

The following types of information may be collected:

  • Full name and date of birth;
  • Contact details such as email address and phone number;
  • Payment and financial information;
  • Device identifiers and IP addresses;
  • Browsing and activity data on the website.

Technical and Organisational Protection Measures

Personal data is protected through a combination of technical and organisational safeguards, including:

  • Encrypted data transmission protocols;
  • Access controls limiting data to authorised personnel;
  • Regular security assessments and system monitoring;
  • Secure data storage infrastructure.

User Rights

Users retain the following rights in relation to their personal data:

  • The right to access information held about them;
  • The right to request correction of inaccurate data;
  • The right to request deletion of their data, subject to legal obligations.

Compliance with Indian Law

All data collection and processing activities are conducted in accordance with applicable Indian legislation, including the provisions of the Information Technology Act, 2000, and related rules governing data privacy and protection.

Use of Collected Information

Personal data collected through the use of Parimatch services is processed for specific, lawful purposes. The platform does not use personal information for any purpose beyond what is disclosed in this document.

Purposes of Data Processing

Collected information is used for the following purposes:

  • Managing and maintaining user accounts and profiles;
  • Processing deposits, withdrawals, and other financial transactions;
  • Improving the quality, functionality, and reliability of the platform's services;
  • Delivering relevant communications, including promotional content where users have provided consent;
  • Conducting analytics to understand usage patterns and enhance the overall experience;
  • Fulfilling legal and regulatory compliance obligations, including identity verification and anti-money laundering requirements.

Principles of Lawful Processing

All data processing activities are conducted transparently and in accordance with the following principles:

  • Data is collected only for specified and legitimate purposes;
  • Processing is limited to what is necessary for those purposes;
  • Information is retained only for as long as required;
  • Users are informed of how their data is used at the time of collection.

Access to Information

Users have the right to access, review, and manage the personal data held by Parimatch at any time. The platform provides mechanisms for users to exercise these rights in a straightforward manner.

Accessing and Updating Personal Data

Users may access or update their personal information through the following steps:

  1. Log in to the registered account on the platform.
  2. Navigate to the account settings or profile section.
  3. Review the stored personal details and submit any required corrections.
  4. Contact the support team if changes cannot be completed independently.

Data Deletion Requests

Users who wish to request the deletion of their personal data may do so by contacting the platform’s support team directly. Deletion requests are subject to applicable legal retention obligations, which may require certain information to be retained for a specified period.

Consent to Security and Payment Processing

By using Parimatch services, users acknowledge and consent to the following:

  • Personal data may be subject to security verification checks as required by the platform’s compliance procedures;
  • Payment information may be processed by third-party payment service providers as part of transaction fulfilment;
  • Such processing is carried out under data protection obligations consistent with those applied by Parimatch.

Protection of Children’s Privacy

Parimatch is an online gaming and betting platform intended exclusively for individuals who are 18 years of age or older. The platform does not knowingly collect or process personal data from minors.

Age Restriction Policy

  • Access to the website and its services is restricted to adults aged 18 and above;
  • Users are required to confirm their age during the registration process;
  • The platform reserves the right to request official identity documents to verify a user's age at any stage.

Limitations of Age Verification

The operator cannot independently confirm the age of a user without the submission of valid identity documentation. In the absence of such verification, the platform relies on the declarations made by users during registration.

Deletion of a Minor's Data

If a parent or legal guardian believes that a minor has provided personal information to the platform, they may submit a formal request for the deletion of that data. Upon receipt and verification of such a request, the relevant data will be removed from the platform's records without undue delay.

International Data Transfers

Parimatch operates through a network of partners and service providers located in various countries. As a result, personal data may be transferred to and processed in jurisdictions outside of India.

Circumstances of International Transfers

Cross-border data transfers may occur in the following situations:

  • When services are delivered by third-party providers based in other countries;
  • When data is stored on servers located outside India;
  • When regulatory or compliance obligations require sharing with international entities.

User Consent

By using the Parimatch platform, users provide their consent to the international transfer and processing of their personal data as described in this section.

Data Protection Standards for Partners

All third-party partners and service providers involved in international data transfers are required to maintain confidentiality obligations and data protection standards that are consistent with those applied by the platform. Personal information is not transferred to entities that do not provide adequate safeguards for user data.

Use of Cookies

Cookies are small text files placed on a user’s device when they visit a website. These files store limited information about the user’s session and preferences, and are retrieved on subsequent visits to enable a more consistent browsing experience.

How Cookies Are Used

The platform uses cookies for the following purposes:

  • Collecting statistical data on website traffic and usage patterns;
  • Analysing user behaviour to identify areas for improvement;
  • Personalising the browsing experience based on individual preferences;
  • Enhancing the overall functionality and performance of the website.

Cookie Retention Period

Cookies placed by the platform are retained for a period of up to one year, after which they expire and are automatically removed from the user’s device.

Managing Cookie Preferences

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform.

Acceptance of Privacy Policy

Current Version

The version of the Privacy Policy currently published on the website supersedes all previous versions. Users are advised to review this document periodically, as it may be updated to reflect changes in applicable law, regulatory requirements, or platform practices.

Continued Use as Acceptance

Continued use of the platform following any update to this document constitutes the user’s acceptance of the revised policy. If a user does not agree with the terms of the current version, they should discontinue use of the platform and contact the support team to address any outstanding concerns regarding their personal data.

Third-Party Privacy Practices

Personal data held by Parimatch may be shared with third parties under specific and limited circumstances. Such sharing is carried out in accordance with applicable data protection requirements.

Circumstances for Sharing Data with Third Parties

Personal information may be disclosed to third parties in the following situations:

  • When required by law, court order, or regulatory authority;
  • In connection with the resolution of legal disputes or enforcement of platform terms;
  • As part of contractual agreements with service providers who support the delivery of platform services.

Transparency Regarding Third-Party Recipients

Where the identity of third-party recipients is listed on the website, that information is made available to users. In cases where specific recipients are not listed, users will be informed of the purpose and scope of the data sharing to the extent permitted by applicable law.

Consent Through Data Submission

By submitting personal data to the platform, users acknowledge and consent to the possibility that such information may be shared with third parties as described in this section. Users are encouraged to review the privacy policies of any third-party services they interact with through the platform.

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