Parimatch Privacy Policy
This Privacy Policy outlines how Parimatch collects, processes, stores, discloses, and destroys personal data provided by users of the platform. The document applies to all individuals who access or use the services available on the website. All data handling activities are carried out on the basis of informed user consent, in accordance with applicable legal requirements. Users are encouraged to read this document carefully to understand how their personal information is managed and protected.
Privacy and Data Protection
Parimatch collects personal data that users provide during registration, account use, and interaction with the platform’s services. This information is gathered for the purpose of delivering a secure, functional, and compliant online experience.
Categories of Personal Data Collected
The following types of information may be collected:
- Full name and date of birth;
- Contact details such as email address and phone number;
- Payment and financial information;
- Device identifiers and IP addresses;
- Browsing and activity data on the website.
Technical and Organisational Protection Measures
Personal data is protected through a combination of technical and organisational safeguards, including:
- Encrypted data transmission protocols;
- Access controls limiting data to authorised personnel;
- Regular security assessments and system monitoring;
- Secure data storage infrastructure.
User Rights
Users retain the following rights in relation to their personal data:
- The right to access information held about them;
- The right to request correction of inaccurate data;
- The right to request deletion of their data, subject to legal obligations.
Compliance with Indian Law
All data collection and processing activities are conducted in accordance with applicable Indian legislation, including the provisions of the Information Technology Act, 2000, and related rules governing data privacy and protection.
Use of Collected Information
Personal data collected through the use of Parimatch services is processed for specific, lawful purposes. The platform does not use personal information for any purpose beyond what is disclosed in this document.
Purposes of Data Processing
Collected information is used for the following purposes:
- Managing and maintaining user accounts and profiles;
- Processing deposits, withdrawals, and other financial transactions;
- Improving the quality, functionality, and reliability of the platform's services;
- Delivering relevant communications, including promotional content where users have provided consent;
- Conducting analytics to understand usage patterns and enhance the overall experience;
- Fulfilling legal and regulatory compliance obligations, including identity verification and anti-money laundering requirements.
Principles of Lawful Processing
All data processing activities are conducted transparently and in accordance with the following principles:
- Data is collected only for specified and legitimate purposes;
- Processing is limited to what is necessary for those purposes;
- Information is retained only for as long as required;
- Users are informed of how their data is used at the time of collection.
Access to Information
Users have the right to access, review, and manage the personal data held by Parimatch at any time. The platform provides mechanisms for users to exercise these rights in a straightforward manner.
Accessing and Updating Personal Data
Users may access or update their personal information through the following steps:
- Log in to the registered account on the platform.
- Navigate to the account settings or profile section.
- Review the stored personal details and submit any required corrections.
- Contact the support team if changes cannot be completed independently.
Data Deletion Requests
Users who wish to request the deletion of their personal data may do so by contacting the platform’s support team directly. Deletion requests are subject to applicable legal retention obligations, which may require certain information to be retained for a specified period.
Consent to Security and Payment Processing
By using Parimatch services, users acknowledge and consent to the following:
- Personal data may be subject to security verification checks as required by the platform’s compliance procedures;
- Payment information may be processed by third-party payment service providers as part of transaction fulfilment;
- Such processing is carried out under data protection obligations consistent with those applied by Parimatch.
Protection of Children’s Privacy
Parimatch is an online gaming and betting platform intended exclusively for individuals who are 18 years of age or older. The platform does not knowingly collect or process personal data from minors.
Age Restriction Policy
- Access to the website and its services is restricted to adults aged 18 and above;
- Users are required to confirm their age during the registration process;
- The platform reserves the right to request official identity documents to verify a user's age at any stage.
Limitations of Age Verification
The operator cannot independently confirm the age of a user without the submission of valid identity documentation. In the absence of such verification, the platform relies on the declarations made by users during registration.
Deletion of a Minor's Data
If a parent or legal guardian believes that a minor has provided personal information to the platform, they may submit a formal request for the deletion of that data. Upon receipt and verification of such a request, the relevant data will be removed from the platform's records without undue delay.
International Data Transfers
Parimatch operates through a network of partners and service providers located in various countries. As a result, personal data may be transferred to and processed in jurisdictions outside of India.
Circumstances of International Transfers
Cross-border data transfers may occur in the following situations:
- When services are delivered by third-party providers based in other countries;
- When data is stored on servers located outside India;
- When regulatory or compliance obligations require sharing with international entities.
User Consent
By using the Parimatch platform, users provide their consent to the international transfer and processing of their personal data as described in this section.
Data Protection Standards for Partners
All third-party partners and service providers involved in international data transfers are required to maintain confidentiality obligations and data protection standards that are consistent with those applied by the platform. Personal information is not transferred to entities that do not provide adequate safeguards for user data.
Legal Disclaimer
This Legal Disclaimer forms part of the Privacy Policy and may modify the scope or legal effects of the rules set out in this document.
Scope of Application
The terms of this disclaimer apply to any user who accepts the Privacy Policy through one or more of the following means:
- Providing a digital or written signature;
- Checking an acceptance box or clicking a confirmation button;
- Accessing or continuing to use the platform after the policy has been made available.
Effect of the Disclaimer
The disclaimer does not eliminate or override any mandatory rights afforded to users under applicable law. Where any provision of this disclaimer conflicts with applicable legislation, the relevant legal provision shall take precedence. Users are advised to review this section alongside the full Privacy Policy to understand the complete scope of their rights and obligations.
Use of Cookies
Cookies are small text files placed on a user’s device when they visit a website. These files store limited information about the user’s session and preferences, and are retrieved on subsequent visits to enable a more consistent browsing experience.
How Cookies Are Used
The platform uses cookies for the following purposes:
- Collecting statistical data on website traffic and usage patterns;
- Analysing user behaviour to identify areas for improvement;
- Personalising the browsing experience based on individual preferences;
- Enhancing the overall functionality and performance of the website.
Cookie Retention Period
Cookies placed by the platform are retained for a period of up to one year, after which they expire and are automatically removed from the user’s device.
Managing Cookie Preferences
Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform.
Acceptance of Privacy Policy
Current Version
The version of the Privacy Policy currently published on the website supersedes all previous versions. Users are advised to review this document periodically, as it may be updated to reflect changes in applicable law, regulatory requirements, or platform practices.
Continued Use as Acceptance
Continued use of the platform following any update to this document constitutes the user’s acceptance of the revised policy. If a user does not agree with the terms of the current version, they should discontinue use of the platform and contact the support team to address any outstanding concerns regarding their personal data.
Third-Party Privacy Practices
Personal data held by Parimatch may be shared with third parties under specific and limited circumstances. Such sharing is carried out in accordance with applicable data protection requirements.
Circumstances for Sharing Data with Third Parties
Personal information may be disclosed to third parties in the following situations:
- When required by law, court order, or regulatory authority;
- In connection with the resolution of legal disputes or enforcement of platform terms;
- As part of contractual agreements with service providers who support the delivery of platform services.
Transparency Regarding Third-Party Recipients
Where the identity of third-party recipients is listed on the website, that information is made available to users. In cases where specific recipients are not listed, users will be informed of the purpose and scope of the data sharing to the extent permitted by applicable law.
Consent Through Data Submission
By submitting personal data to the platform, users acknowledge and consent to the possibility that such information may be shared with third parties as described in this section. Users are encouraged to review the privacy policies of any third-party services they interact with through the platform.
Links to Other Websites
The Parimatch website may contain links to external websites operated by third parties. These links are provided for informational or navigational purposes and do not constitute an endorsement of those websites or their content.
Independent Privacy Policies
External websites operate under their own privacy policies, which may differ significantly from those applied by the platform. Parimatch is not responsible for the data collection, processing, or storage practices of any third-party website, regardless of how the link was accessed.
User Caution
Users are advised to exercise caution when navigating to external websites and to review the privacy policies of those sites before submitting any personal information. The platform cannot guarantee the security or confidentiality of data provided to third-party websites.
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